FAQ

Boxes ship out on the 15th of each month.

We are sorry your box was damaged in shipping. Please email us a picture of the damaged item/items and we will be happy to ship replacements.

At this time we only ship to the contiguous 48 states. We hope to expand our shipping area the future.

Please email us at info@simplejoybox.com with any account changes or questions.

We are not able to skip months or place subscriptions on hold at this time.

Your card will be charged each month on the day you signed up.

You certainly can! Just enter the lucky persons name and address in the ship to section of the sign up form.

We will be sorry to see you go, but you can cancel your account at any time. Just email us at info@simplejoybox.com your request to cancel.